Returns & Warranty Policy

WHAT'S YOUR RETURN POLICY?

At Sunnies Studios, we guarantee everything we make. If you’re not happy with your purchase, you’re welcome to change your Sunnies Studios product within 90 days in the original selling condition with complete packaging and receipt. Read our 90-Day Guarantee here

HOW DO I RETURN AND/OR EXCHANGE DAMAGED ITEMS?

We're sorry to hear that! You can exchange items with factory defects. Just hit us up by clicking the "HELP" button, fill out the details, and we'll make sure you get the product in perfect condition.

HOW DO I RETURN AND/OR EXCHANGE WRONG ITEMS?

We're sorry for the oversight! Hit us up by clicking the "HELP" button, fill out the details, and we'll make sure to get it right this time.

CAN I HAVE AN ITEM EXCHANGED IF I CHANGE MY MIND?

No, all purchases on the website are considered final. If you have any questions regarding your purchase, you can e-mail us at hello@sunniesstudios.com.

HOW LONG DOES IT TAKE FOR A RETURN TO BE PROCESSED?

We'll process your refund once we've verified the mistake and/or defect on the order.

WHAT'S YOUR WARRANTY POLICY?

We offer a 90-Day Guarantee on all Sunnies Studios products which allows you to exchange your item within 90 days.​

Additionally, we offer an extended warranty from the day of purchase for all prescription eyewear purchases for any issues including manufacturing defects such as tarnishing and discoloration.

Read our 90-day Guarantee and extended warranty policy here.

WHO WILL EVALUATE THE FRAMES/LENSES TO SEE IF IT IS COVERED BY YOUR WARRANTY?

Evaluation of frames/ lenses will be done by our optometrist on duty in the lab before sending out the final order and upon receiving the frame for warranty assessment