We only accept returns or refunds for products with factory defects or any wrong items delivered within 7 days upon receipt of package.

We're sorry to hear that! You can exchange items with factory defects. Just hit us up by clicking the "HELP" button, fill out the details, and we'll make sure you get the product in perfect condition.

We're sorry for the oversight! Hit us up by clicking the "HELP" button, fill out the details, and we'll make sure to get it right this time.

No, all purchases on the website are considered final. If you have any questions regarding your purchase, you can e-mail us at hello@sunniesstudios.com.

We'll process your refund once we've verified the mistake and/or defect on the order.

Our warranty only covers products with factory defects. You can have these damaged products exchanged upon assessment of our team.

Should the exact frame be unavailable, don't worry—you are eligible to choose a different style in stock.

If your optical frame doesn't come with complementary replacement screws and nose pads, our warranty covers that, too.

Evaluation of frames/ lenses will be done by our optometrist on duty in the lab before sending out the final order and upon receiving the frame for warranty assessment