Virtual Consultation & Booking Appointments

HOW DO I BOOK A VIRTUAL CONSULTATION?

Head to the Prescription Page and and click the Virtual Consultation label to book your appointment.

HOW LONG DOES A VIRTUAL CONSULTATION USUALLY TAKE?

Virtual consultations usually last about 15 minutes.

WILL THE OPTOMETRIST BE ABLE TO VIEW MY PREVIOUS PRESCRIPTION?

If you are a returning customer our optometrists will be able to refer to your previous prescription in our database.

CAN I GET A NEW PRESCRIPTION THROUGH THE VIRTUAL CONSULTATION?

Through our virtual consultation, the optometrist can only refer to your previous records or assist you in completing your new prescription.

CAN I MAKE AN APPOINTMENT FOR AN IN-STORE EYE EXAM?

Yes you can. Just head to our In-store Appointment page. Select a date, time, and branch.

HOW MUCH DOES IT COST TO TAKE AN IN-STORE EYE EXAM?

Your in-store eye exam is covered when you purchase the P1999 complete eyewear package.

WHAT IS SPECS ON WHEELS?

A by-appointment mobile optical shop experience that goes to your home or your preferred location. Choose frames, select a lens upgrade and consult our doctors from the comfort of your own home (or any preferred location).

HOW MUCH IS THE MINIMUM PURCHASE TO BE ABLE TO BOOK AN APPOINTMENT?

A minimum purchase of P3999 applies to every appointment.

HOW MUCH IS THE DOWN PAYMENT AND WILL I BE GETTING IT BACK?

Booking an appointment requires a P500 down payment via credit card which is deductible from the minimum purchase of P3999.

WHAT PAYMENT OPTIONS ARE AVAILABLE DURING THE APPOINTMENT?

You will be able to pay through cash, credit, or debit cards during a Specs on Wheels appointment.

HOW MANY PEOPLE CAN I BOOK IN ONE APPOINTMENT?

Per appointment, we can accommodate a maximum of three patients. You may book another time slot if you would like to book for more people.

HOW LONG DOES A SPECS ON WHEELS APPOINTMENT TAKE?

Each appointment is a 30 minutes schedule.

WHERE IS SPECS ON WHEELS AVAILABLE?

Specs on Wheels is available at these locations: Quezon City, Makati, Taguig, Pasig, Caloocan, Las Pinas, Mandaluyong, Marikina, Muntinlupa, Paranaque and Pasay.

WILL I HAVE TO PAY FOR THE PARKING FEE OF THE VEHICLE?

Areas or addresses that will require a parking fee will be shouldered by the customer

CAN I GET MY OLD PAIR FIXED OR HAVE THE LENSES CHANGED?

Yes you can, as long as you reach the P3999 minimum purchase requirement.

HOW SAFE WILL I BE IN SPECS ON WHEELS?

We implement the following precautionary and sanitation measures for a safe visit:

Daily deep-cleansing with an air filtering machine
Automatic foot bath
Surface and product disinfection between appointments
UV sterilizers and UV wands
PPE requirement for staff and optometrists
Face mask requirement for customers
Health declaration forms

HOW WILL I GET MY GLASSES?

After your appointment, we'll process your order and ship your new pair directly to your delivery address, free of charge!

HOW LONG DOES SHIPPING TAKE?

We will be able to send out single vision packages on the same day or next business day, depending on the time of the scheduled appointment.

CAN I RESCHEDULE MY APPOINTMENT?

Yes, appointments can be rescheduled to a later date, subject to availability. You can either select the Reschedule button on your Appointment Page or email us at hello@specsonwheels.com to reschedule your appointment.

CAN I CANCEL MY APPOINTMENT?

Yes, you can cancel your booking until 5pm on the day before your scheduled appointment. You can either select the Cancel Appointment button on your Appointment Page or email us at hello@specsonwheels.com to cancel your appointment.

WHAT ARE THE TERMS AND CONDITIONS?

Every Specs on Wheels session is 30 minutes long and allows for a maximum of three people per schedule
A minimum purchase of P3999 applies to every appointment
Booking an appointment requires a down payment of P500 via credit card, deductible from the minimum spend of P3999 for every reservation
Down payments are non-refundable if you opt to cancel your appointment
However, appointments can be rescheduled to a later date, subject to availability
You can cancel your booking until 5pm on the day before your scheduled appointment
You will be able to pay through cash, credit, or debit cards during a Specs on Wheels appointment
Areas or addresses that will require a parking fee will be shouldered by the customer
For inquiries and cancellations, please email hello@specsonwheels.com